Are you visiting Eduko as president?
Are you visiting Eduko and have questions? Check out the frequently asked questions below or contact your provincial office.
Frequently Asked Questions
What type of course can I find on Eduko?
Classroom course: a course organised physically, at a specific place and time (date and hour). The specific teaching moment is called a performance.
E-learning: an online course that you can start immediately after registration. So you take this course digitally, whenever and wherever you want. You can pause the course, start it again and even watch it an unlimited number of times.
Performance: a class time when you can take a particular course, at a particular place. Note: a performance may consist of several meetings, for example spread over two afternoons.
Program: a collection of courses, consisting of multiple performances or course types (classroom, e-learning ...). For example, a program may consist of a preparatory e-learning, a classroom session and an exam.
Open course: a course found through the Eduko search page. For some courses you can only register if you meet the registration requirements, e.g. that you have first taken another course.
Closed course: a course that you cannot find through 'I'm looking for a course' because it is organised at the request of and within an organisation, for example a sports club. You need a code to register. You can find the course via 'I have a course code'.
What options do I have within Eduko?
A chairperson can retrieve the following information or perform tasks in Eduko:
- Access to the platform as a participant in various courses.
- My Department Volunteers: an overview of the volunteers within your department. By clicking on the "cog" in front of the name or the icons to the right of the name, you get information about a volunteer's profile, study details or portfolio. Looking for information about a group of volunteers? Then use the reports.
- Enrollments: all volunteer enrollments within your department. Use the filters to find a specific volunteer, course or time period.
- Reporting: reports on study or organizational data.
What is employment?
A service position is an additional role you take on at a particular place in the organisation.
For example, in addition to being a volunteer participant (employment = student), you are also:
- teacher (tenure = lecturer),
- training planner (employment = course planner or course administrator),
- or chairman (tenure = president).
In Eduko, a user with one or more employments will see an icon with two silhouettes in the upper right corner. By clicking on this, you can switch between the different employments. Do you have a combination of multiple roles? Then make sure you choose the correct employment before you perform an action on Eduko. Depending on the chosen employment, you will see different functions in the platform.
Why do I see some volunteers twice or more among my department volunteers?
A volunteer who has multiple tenures appears multiple times in the list, once for each tenure.
The volunteer's information is the same with each employment. So you can click through on any volunteer profile.
What can I find under "reports"?
Reports are divided into three different groups:
- Study reports: reports on the course, for example, number of participants, courses to be taught, and others.
- Report wizard: this is where reports created specifically for your role are housed.
- Saved Reports: when you create reports, you can save them in Eduko. You can then find them later in this group.
Reports may not be available under some groups.
Are corporate training courses also reflected in Eduko?
No, corporate training is not tracked in Eduko but on the corporate training booking platform. Would you like to organize a corporate training within your Red Cross department? Then fill in this form as soon as it is clear which corporate training you will organise. Do this well in advance! The administrative team of Bedrijfsopleidingen will then follow up the further organisation with your department.
Read these instructions to get you started in Eduko
Answer not found?
Then contact the Red Cross provincial headquarters in your area.