I visit Eduko as a citizen

Yes, all accounts from ACT have been transferred to Eduko. In ACT you could log in with a user name and password of your choice. Due to privacy laws, we have not transferred your password.

Also, in the new system your email address is your username. How can you reactivate your account? You can easily do this by selecting 'retrieve password' on the login page. Enter the e-mail address you used to create an ACT account and you will receive an e-mail to reset your password.

This can happen if you have a duplicate account in Eduko with both the same mail address. In this case, we cannot send the mail.

Contact the provincial office of your province to have your account reviewed. Contact information can be found at the bottom of this page.

Classroom course: a course organised physically, at a specific place and time (date and hour). The specific teaching moment is called a performance.

E-learning: an online course that you can start immediately after registration. So you take this course digitally, whenever and wherever you want. You can pause the course, start it again and even watch it an unlimited number of times.

Performance: a class time when you can take a particular course, at a particular place. Note: a performance may consist of several meetings, for example spread over two afternoons.

Program: a collection of courses, consisting of multiple performances or course types (classroom, e-learning ...). For example, a program may consist of a preparatory e-learning, a classroom session and an exam.

Open course: a course found through the Eduko search page. For some courses you can only register if you meet the registration requirements, e.g. that you have first taken another course.

Closed course: a course that you cannot find through 'I'm looking for a course' because it is organised at the request of and within an organisation, for example a sports club. You need a code to register. You can find the course via 'I have a course code'.

No, for the courses for which you can register as a "population - individual," this is not required. 

Please note that some courses are, however, specific courses for volunteers. Therefore, always check the target group of the course. You can also set this as a filter on Eduko's search page.

No, each registration is done from an individual account associated with a unique email address. For example, if your child has their own email address, you can create an account in your child's name and register them that way. Does the participant not have an email address? Then please contact the training organizer.

Yes, there is a certificate associated with each course.

This can be a certificate of participation, or a brevet that shows you have passed an exam. Note that some certificates have limited validity.

Registering for a course

Unsubscribing from a course

Create and submit home assignment

Full refund for cancellation up to 15 day(s) before the start of training with an administrative cost of €0.00.

50% of the registration fee will be refunded for cancellation up to 1 day(s) before the start of the course.

No refunds from 0 day(s) prior to the start of training.

Proof of force majeure will result in a full refund of the registration fee.

In case of non-payment within the payment term, the legal interest on arrears will be charged from the due date, automatically and without formal notice, increased by 15% by way of fixed damages with a minimum of 25 euros.

If, for a reason beyond the control of Belgian Red Cross-Flanders, the teacher is unable to teach the class and no replacement is possible, Belgian Red Cross-Flanders will notify the first party as soon as possible and both parties will fix a new course. No compensation can be claimed by the first party.