first aid app

Privacy Policy (Data Policy)

Belgian Red Cross-Flanders does not receive or process any personal data from you in the context of this app. You can enter certain personal data in the app. This data is only stored on your device. Belgian Red Cross-Flanders has no access to this data. 

If you should have any questions about this, you can always contact the app developer at app.eerstehulp@rodekruis.be.

Terms of Use 

This app is offered by Belgian Red Cross-Flanders, located at Motstraat 40, 2800 Mechelen, registered in the CBE with the number 1012.657.135.

Access to and use of this app are subject to the following terms and conditions.

1. General

By continuing to use this app, you agree to these terms of use. Therefore, do not continue to use the app if you do not agree to them.

2. App content and liability

We take great care and attention to our app and we strive to ensure that all information is as complete, correct, understandable, accurate and current as possible. However, all information, names, images, pictures, logos and icons, etc. available on or through this app are provided without any commitment and we are not liable for any damages resulting from any inaccuracies and/or omissions in the app. 

This app serves only as an aid in learning and applying first aid. The app cannot replace the intervention of professional help. The information on the app is of a general nature and is not tailored to personal or specific or medical circumstances.

The app does not aim to provide any legal, medical or other type of professional advice, nor does the app pursue completeness in terms of relevant aspects of first aid. 

We reserve the right to add, modify or delete information at any time without prior notice. If we are notified of errors or incompleteness of data, we will correct or add to it after notifying the app developer at app.eerstehulp@rodekruis.be.

No warranty, express or implied, is made as to the usefulness, accuracy or completeness of the information on the app. Nor is it guaranteed that this app or the server that makes it available, despite the efforts made in this regard, are free of computer viruses. Under no circumstances can we be held liable for direct or indirect damages resulting from the use (incorrect or otherwise) of this app.

3. Left

This app contains links to external websites. We cannot be held liable for the current or future content of these websites, nor for the content of external sites that link to the Belgian Red Cross-Flanders website or refer to our apps.

4. User's commitments.

In accessing and using the app, you expressly commit to:

• not interfere with the optimal operation and security of the app, for example by using viruses or other harmful files or data or by allowing you to access files or data to which you would not normally have access;
• not to supplement, change, replace or improve, in whole or in part, the information displayed on this app beyond the functionalities provided for that purpose;
• Not to use the app for illegal or harmful purposes. 

5. Protection of intellectual property rights

The information, including all editorial material, texts, photographs, illustrations, drawings and other graphic material, names, logos, software, trademarks and other marks, made accessible through the app are the property of Belgian Red Cross-Flanders or the property of affiliated entities.  

The information is protected by copyright, database right, trademark or other intellectual property rights. The information may be used only for your personal, non-commercial use. 

You agree not to reproduce, distribute or communicate the information to third parties, whether for profit or not, without our prior express written consent. 

Nothing contained on this app shall be construed as granting an express or implied license to use any intellectual property right except as and to the extent provided in the present terms and conditions.

This app was developed in collaboration with Zenjoy for UX design, Tekst+Beeld for copywriting and Xpirit for development of this app. Photography by Frank Toussaint, iStock and Shutterstock[HH3] . Drawings by Mixed Art Myrthe Boymans. Videos by Always Hungry.

6. Applicable law and competent court

These terms and conditions are governed exclusively by Belgian law. Disputes arising out of these terms and conditions or the use of the website shall be exclusively subject to the competent courts of Antwerp, Mechelen Division, Belgium, without prejudice to any rights you may have as an EU consumer to sue under the mandatory laws of your place of residence within the EU.

Accountability

1. Creation of app first aid

The content of this app is based on the book "Help! First Aid for Everyone'.

Learn more about the book here: https://www.rodekruis.be/wat-kan-jij-doen/volg-een-opleiding/eerste-hulp-materiaal/help-eerste-hulp-voor-iedereen/.

2. Evidence-based Practice

Belgian Red Cross-Flanders substantiates its techniques and activities with scientifically proven arguments. The guidelines described in the book and this app serve to provide first aid in the event of an accident or illness. Concretely, this was done according to the AGREE II method (Appraisal of Guidelines for Research and Evaluation) and the methodological charter of the Centre for Evidence-Based Practice (CEBaP). To do this, CEBap systematically searched for scientific studies in three bibliographic databases: The Cochrane Library, MEDLINE and Embase.

This evidence was then compiled in an evidence summary. The quality of each study was assessed according to the GRADE method (Grading of Recommendations Assessment, Development and Evaluation). For certain topics, scientific studies were not extensively searched. These were mainly recommendations that are the responsibility of a physician, recommendations that are medicolegal in nature, recommendations that are logical and obvious ("Good Practice Points") and information based on physiology and anatomy.

We translated all found 'evidence' into practical recommendations for first aid, and also formulated 'Good Practice Points'. In doing so, we took into account the preferences and interests of the target population. We also assigned a grade of recommendation to each recommendation according to the GRADE method. In formatting the book, we also incorporated expert opinion. The members of the Medical Commission of the Humanitarian Services of Belgian Red Cross-Flanders reviewed all recommendations and all medical content images and drawings. All members were asked to give their explicit approval via a preparation round for all recommendations that were new or medically-content modified from the 2016 manual. Members also assigned a strength of recommendation according to the GRADE method to all recommendations. Recommendations for which unanimous agreement was not reached during the preparation round were addressed during a series of Medical Committee meetings. Unanimous consensus was reached during the meetings through moderated discussion led by the chair, or in extreme cases, through a formal vote.

The content of the book was then used as the basis for the development of this app.

The list of sources used to create the book are available upon request at app.eerstehulp@rodekruis.be. More info on the methodology used and some examples of an evidence summary can be found at www.rodekruis.be/cebap and www.cebap.org.  

3. Products

Belgian Red Cross-Flanders does not recommend any commercial product. Products are only used to clarify a topic.

4. Gender-neutral addressing

In the app, we choose to address with that, them and their. These pronouns give everyone freedom to fill them in for themselves: him, her or them, he, she or they.

5. Partners in development

This app was developed in collaboration with Zenjoy for UX design, Tekst+Beeld for copywriting and Xpirit for development of this app.

Legal notices

You can find the legal notices here

More info about our organization

About Belgian Red Cross-Flanders