Are you visiting Eduko as a participant?
Are you visiting Eduko and have questions? Check out the frequently asked questions below or contact your provincial office.
Frequently Asked Questions
What type of course can I find on Eduko?
Classroom course: a course organised physically, at a specific place and time (date and hour). The specific teaching moment is called a performance.
E-learning: an online course that you can start immediately after registration. So you take this course digitally, whenever and wherever you want. You can pause the course, start it again and even watch it an unlimited number of times.
Performance: a class time when you can take a particular course, at a particular place. Note: a performance may consist of several meetings, for example spread over two afternoons.
Program: a collection of courses, consisting of multiple performances or course types (classroom, e-learning ...). For example, a program may consist of a preparatory e-learning, a classroom session and an exam.
Open course: a course found through the Eduko search page. For some courses you can only register if you meet the registration requirements, e.g. that you have first taken another course.
Closed course: a course that you cannot find through 'I'm looking for a course' because it is organised at the request of and within an organisation, for example a sports club. You need a code to register. You can find the course via 'I have a course code'.
Can I register other participants through my own account?
No, each registration is done from an individual account associated with a unique email address. For example, if your child has their own email address, you can create an account in your child's name and register them that way. Does the participant not have an email address? Then please contact the training organizer.
Will I receive a certificate or attestation of participation?
Yes, there is a certificate associated with each course.
This can be a certificate of participation, or a brevet that shows you have passed an exam. Note that some certificates have limited validity.
How can I sign up for permanent refresher courses as a First Aid or Event Helper?
- As a First Aider or Event Aider you can only register for the regular parts of refresher courses via the training widget on your homepage. From your volunteer position you are automatically registered for these components so you cannot register again via the search page (error message!). Via the widget you choose a performance (date and place) that fits your agenda.
- Registration for refresher courses from the in-depth sections can be done through both the search page and the continuing education widget.
How do I unsubscribe from refresher course as a First Aid or Event Worker?
You are required to take all regular refresher courses within five years, for which you are automatically enrolled within Eduko. It is not possible to unsubscribe as with other courses, as this causes confusion in the counting of your refresher courses. For this type refresher courses you need to "transfer" yourself to a course without a date and place, via the "deregister" option. Although this can also be seen as a form of deregistration, the system continues to record that you still need to take this refresher course .
Read these instructions to get you started in Eduko
Create and submit home assignment
Answer not found?
Then contact the Red Cross provincial headquarters in your area.