Power and Communication Outages

What to Do in the Event of a Power Outage?

Suddenly, the power goes out. No lights, no Wi-Fi, and maybe no cell service either. What starts as a minor outage can have major consequences, especially if it lasts a while. Do you know what to do in the event of a power or communication outage?

What should you do if there's a malfunction? 

  1. Stay reachable in case of an emergency
    . Call 112 only in case of immediate danger, and limit your phone use to avoid overloading the network.
  2. Unplug appliances
    This will prevent damage to your appliances when the power comes back on.
  3. Follow the situation at
    . Listen for updates on the radio or through official channels.
  4. Help others
    Check in on neighbors or family members who need extra help.
  5. Keep the heat inside
    Close windows and doors, and stay in one room as much as possible.
  6. Do not use open flames indoors
    Avoid using candles or open flames for heating to prevent fires or carbon monoxide poisoning.
  7. Limit the number of times you open the refrigerator and freezer
    . This will keep your food cool and safe for longer.

Get ready 

You can take steps right now to be better prepared:

  1. Be sure to bring a power bank
    Keep your cell phone charged so you can be reached.
  2. Stock up on water
    Make sure you have enough drinking water to last a few days.
  3. Keep cash on hand
    Paying by card is often not possible without electricity.
  4. Put together an emergency kit
    With the right supplies, you'll be better prepared to handle an emergency. Buy your emergency kit here.